Posts tagged: flight delay

Fiji braced for cyclone: Travel insurance and natural disasters

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By , April 2, 2012 3:46 pm
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The island of Fiji is braced for the arrival of cyclone Daphne after it was battered by flash floods over the weekend.

A state of emergency has been declared after the floods forced 8000 people to evacuate their homes, although Tourism Fiji said there were no reports of damage or injuries at any major hotels or resorts.

The government had suspended flights into Fiji on Saturday and Sunday, but normal schedules have now resumed.

Tourism Fiji said: “International visitors to Fiji must also be aware that while every effort is being made to minimize inconvenience that has resulted from the current inclement weather, services and transportation within Fiji are not as yet at their optimum levels.”

The Foreign and Commonwealth Office are not advising against travel to Fiji, but are urging British nationals who are in Fiji or due to travel to Fiji to monitor the latest weather bulletins on the Fiji Meteorological Service website, in local newspapers and on Radio 2 on 105 FM, and to follow the advice of local authorities.

Fiji Meteorological Service

Travel Insurance for floods and cyclones

Catastrophe Cover

If you are in a country that is affected by flood, cyclone, earthquake or other natural disaster whilst you are away you should have cover under the ‘Catastrophe’ or ‘Replacement Accommodation’ section of your policy.

This section of your travel insurance is designed to cover additional accommodation and/or travel expenses if you are forced to move from your pre-booked accommodation as a result of a catastrophe such as hurricane, flood, fire, earthquake or medical epidemic. It is designed to enable you to continue your holiday or if your trip cannot be continued, return to the UK early.

Find out more about travel insurance catastrophe cover.

Travel delay

If you are still in the UK and the cyclone or other adverse weather causes your flight to be delayed you should have travel insurance cover under the travel delay section of your travel insurance policy.

The travel delay section of your travel insurance policy should pay a benefit to cover additional expenses if your flight is delayed, or allow you to ‘abandon’ your holiday and make a claim for the cost.

Find out more about travel insurance travel delay cover

Natural catastrophe cover

The other section of a travel insurance policy which could help in this situation is Natural Catastrophe cover.

This is a relatively new area of cover for travel insurance and was introduced as an optional extra by some travel insurance providers in response the volcanic ash crisis in 2010.
It is intended to enhance your policy by providing cover for cancellation, delay and additional expenses incurred due to unexpected events such as volcanic ash clouds and other natural disasters; such as floods, earthquakes, tsunamis and hurricanes.

The FCO provides up to date travel advice by country

Wherever you plan to travel check the Foreign and Commonwealth Office website for the latest advice before you travel.

Travel advice from the FCO

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Flight delays, high winds, your rights and travel insurance

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By , January 5, 2012 10:29 am
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Post summary: Under EU law you have certain rights if your flight is delayed due to bad weather. Your travel insurance can also help when your flight is delayed.

Strong winds are causing disruption again at ports and airports across the UK for the second time this week and the third time in less than a month.

As we are in the midst of winter, it’s hardly surprising that we are getting bad weather, last winter it was freezing conditions and heavy snow, this year its high winds that are causing disruption to flights and other forms of travel.

What are your rights if your flight is delayed due to bad weather?

If you’re flight is delayed or cancelled due to bad weather, under EU regulations, your airline has a duty to look after you, by providing refreshments and accommodation where necessary, depending on the length of the delay. For more information about EU regulations on flight delays and cancellations visit: UK European Consumer Centre

How can travel insurance help for flight delay?

Most travel insurance policies have cover for Travel Delay which will pay you a benefit if your outbound flight from the UK or your return flight into the UK is delayed due to
bad weather, such as the high winds we have seen over the last few days.

Usually, if your flight is delayed by more than 12 or 24 hours, check your travel insurance policy wording for details, you will be entitled to claim a fixed benefit. This
travel delay benefit is designed to help you cover the cost of extra, unexpected expenses, such as food and drink, whilst you are waiting at the airport.

If your outbound flight is delayed by more than 24 hours, you may also have the option under your travel insurance policy to ‘abandon’ your holiday and make a claim for the cost of the holiday, up to the limit stated in the Cancellation section of your travel insurance policy.

For your travel insurance claim to be successful you will generally need to have checked in for your flight at the airport, this shows that you fully intended to travel, and you
must obtain a letter from your airline which confirms the length of the delay and the reason for it.

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Flight delays: Punctuality of flights from UK airports improve year on year

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By , December 23, 2011 12:42 pm
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Summary: Great news for passengers, flight delays are decreasing, but if you do experience a delay, what are your rights and how can travel insurance help.

Flight delays from UK airports reduced across the peak summer period this year, latest figures from the CAA (Civil Aviation Authority) show that flight punctuality has improved year on year.

From July to September 2011, 79% of scheduled flights were on-time, compared to 72% for the same period on 2010. The most significant improvements were seen on scheduled flights from Stansted, Gatwick and Luton.

Punctuality on charter flights improved across the board, 73% of charter flights were on-time compared to just 62% for the same period of 2010. On-time is defined as arriving or departing early or up to 15 minutes late.

This increase in flight punctuality is great news for travellers; let’s hope it continues to improve in to the 2012.

These figures from the CAA show that the majority of flights leave on time, or with a small delay, which is great news, but what if you do experience a long flight delay, where do you go for help?

Under EU regulations, if you experience a long flight delay, your airline has a duty to look after you by providing refreshments and accommodation if necessary. If the delay is more than 5 hours and you decide not to continue your journey you are entitled to a refund of your ticket cost.

For more information about your rights as an air passenger visit:

http://ec.europa.eu/transport/passenger-rights/en/index.html

Travel insurance and flight delays

Cover for flight delay is generally included under the Travel Delay and Abandonment Section of a travel insurance policy.

This section of your travel insurance provides a benefit if your outbound or inbound international journey is delayed, due to various reasons such as strikes and industrial action, adverse weather and mechanical breakdown. The causes of delay that you are covered for may vary from policy to policy check read the terms and conditions to find out what you have cover for.

Travel delay cover provides a fixed benefit, designed to cover the cost of additional expenses such as food and drink whilst you wait at the airport, it can be anything from £10 to £50, for every 12 or 24 hours that you are delayed.

If you are delayed by more than 24 hours most travel insurance policies also give you the option to abandon your holiday and make a claim for any unrecoverable costs up to the amount specified in the Cancellation section of the policy.

Check the terms and conditions of your travel insurance policy for more details – You usually have to have checked in for your flight in order to make a claim, and you will need to get a letter from your airline confirming the delay.

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