Brittany Ferries suspends all services and advise customers to go to Dover

By , September 24, 2012 2:27 pm
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Brittany Ferries have taken the decision to suspend all of its services to France and Spain as a result of industrial action by staff.

The only service which is continuing to run is the passenger service from Pool to Cherbourg which is operated on their behalf by Condor Ferries.

Brittany Ferries are advising passengers with tickets to drive to Dover or Calais where they have made arrangements with P&O Ferries and MyFerryLink to accept all Brittany Ferries tickets and enable passengers to cross the channel there instead.

There is no need for passengers to contact Brittany Ferries, simply travel straight to Dover or Calais and present your booking reference at check-in to travel with P&O Ferries or MyFerryLink free of charge.

Is there any cover on travel insurance?

The short answer to this is no, because there doesn’t need to be any cover on a travel insurance policy for this type of situation.

In this situation, where a ferry operator or airline cancels a service, it is their duty to offer you a full refund or provide an alternative way for you to reach your destination.

Brittany Ferries have cancelled their sailings and made alternative arrangements at their own cost to enable their customers to complete their journeys.

Travel insurance provides cover for cancellation in the event that you need to cancel your holiday, due to illness or redundancy amongst other things.

If the airline, ferry operator or tour operator cancels your trip, they have a legal duty to offer a full refund or provide alternative arrangements; therefore there is no need for it to be covered by a travel insurance policy.

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