Croatian Airline Strike today: Travel insurance for strikes

By , March 8, 2012 2:55 pm
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Croatian Airline staff are on strike today and tomorrow (8-9th March 2012).

The strike is due to affect daily operations and the airline has stated that they will only be able to operate a limited timetable on the days when the strike is taking place.

Croatian Airlines have introduced a special timetable to show which flights are operating during the strike action. Visit Croatian Airlines website for more information.

Passengers due to travel on one of the flights cancelled due to the strike will be entitled to reschedule to a different flight or obtain a full refund.

Travel insurance cover for strikes and industrial action

Generally speaking, as long as you have booked your holiday or flight and bought your travel insurance before strike dates are announced you will be covered under the travel delay section of your travel insurance, if your flight or holiday is affected by industrial action. So it’s important to buy travel insurance as soon as you book your holiday, you never know when a strike could be announced.

The travel delay section of your travel insurance policy will usually allow you to claim a fixed benefit for every 12 hours you are delayed, or if you have a long delay eg. Over 12 or 24 hours, you will usually have the option to abandon your holiday and make a claim for the cost. You should check your travel insurance policy wording to see the full terms and conditions.

EU Law and your rights

Depending on the circumstances, European law requires airlines to provide assistance to passengers during delays. This includes catering, communications and overnight accommodation if necessary. If a delay extends beyond five hours, passengers can request a refund if they choose not to travel. If a flight is cancelled alternative flight options should be offered. Where these are unacceptable a full ticket refund should be provided, and in some instances compensation.

For more information visit The CAA website

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